Where have our champions gone, and who just arrived in an account we care about?
A champion leaving a customer puts that account at risk, and the same person arriving somewhere new is the warmest opening a seller gets. Both are one fact read in two directions, and the record holds the seats on either side of the move.
Follow the people who backed you when they move, and see who has just arrived in a seat that reviews suppliers, with every seat verified in role.
8 jobs this record does, in the words the work is described in.
Each one is a read of the same account record rather than a separate product, and each carries the method that produced every line and the date it was last read.
Where a person sat before, where they sit now, and the date the record last confirmed it.
Who holds the seat they left, with the reporting line graded separately from the employment.
Former colleagues and former customers now inside an account you are working.
Seats created with no predecessor, which is usually where a new budget has appeared.
Three ways teams answer this now, and where each one runs out.
| The usual approach | Where it breaks |
|---|---|
| A job-change alert fires on a contact list. | It covers the contacts already loaded, and it says nothing about who took the seat they left. |
| A seller notices the move on a social feed. | Whoever happens to be connected sees it, and nobody else does. |
| The champion is recorded in a CRM field. | That field is accurate until the day they leave, and nothing updates it afterwards. |
One bank and one retailer, read in September 2026
| Alumni inside the account | Over 140 current staff came from each of three large IT services firms. |
| Seats verified | The technology executive layer and the program owners beneath it, each with the date the role was last confirmed. |
| Corrections published | Three seats shown as current in an earlier pass had left the company. The record says so and withdraws the claims that rested on them. |
Ask it about a company you name.
We run the record before the call and answer this question on it, with the evidence behind every line.
Common questions
The people already held in the record for an account, which is the executive layer and the seats beneath it that own programs. It is not a feed of every job change everywhere.
A current role is one with no end date on a public record, re-read on a cadence. A most-recent role is not treated as current, which is the error that leaves departed people on a live map.